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Exam AP-205 Topic 1 Question 3 Discussion

Actual exam question for Salesforce's AP-205 exam
Question #: 3
Topic #: 1
Cloud Kicks wants to optimize the allocation of promotion spend for its key account managers (KAMs) on a customer account basis.
Which business stakeholders should a consultant prioritize speaking with when taking a top down approach to begin their discovery process to gather these requirements?

Suggested Answer: C Vote an answer

The key phrase in this requirement is "top down approach"8. This implies starting with the strategic decision- makers who determine the overall budget and its distribution, rather than the execution level.
* Finance Managers:They are the custodians of the overall trade budget. They define the financial guardrails, profit targets, and total available funds for the fiscal year.
* Sales Managers:They receive the budget from Finance and are responsible for allocating it to their respective territories and KAMs. They decide that "Region A gets $1M" and "Region B gets $2M." Speaking withKAMs(Option A/B) represents abottom-upapproach, as they are the recipients and users of the funds, not the allocators. Therefore, to understand the "allocation optimization" from the top, the consultant must prioritizeSales Managers and Finance Managers9.

by Vincent at May 29, 2026, 02:16 PM

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