QUESTION NO: 1
Cloud Kicks (CK) has a new Platform Administrator who is asked to put together a memo detailing Salesforce usage to budget for upcoming license purchases. Where should the administrator go to find out what type of licenses CK has purchased and how many are available?
Cloud Kicks (CK) has a new Platform Administrator who is asked to put together a memo detailing Salesforce usage to budget for upcoming license purchases. Where should the administrator go to find out what type of licenses CK has purchased and how many are available?
Correct Answer: A
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QUESTION NO: 2
Users at Cloud Kicks are reporting different options when updating a custom picklist on the Opportunity object based on the kind of opportunity. Where should a Platform Administrator update the option in the picklist?
Users at Cloud Kicks are reporting different options when updating a custom picklist on the Opportunity object based on the kind of opportunity. Where should a Platform Administrator update the option in the picklist?
Correct Answer: A
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QUESTION NO: 3
One of the sales managers at Universal Containers will be going on leave for several months. The executives want to make sure the sales manager does not log in to Salesforce while on leave. What should a Platform Administrator do to ensure the user is not able to log in while on leave?
One of the sales managers at Universal Containers will be going on leave for several months. The executives want to make sure the sales manager does not log in to Salesforce while on leave. What should a Platform Administrator do to ensure the user is not able to log in while on leave?
Correct Answer: B
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QUESTION NO: 4
The call center manager at Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status, and owner. What should a Platform Administrator add to the dashboard to fulfill the request?
The call center manager at Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status, and owner. What should a Platform Administrator add to the dashboard to fulfill the request?
Correct Answer: D
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QUESTION NO: 5
Which two actions should a Platform Administrator perform with Case escalation rules?
Which two actions should a Platform Administrator perform with Case escalation rules?
Correct Answer: A,B
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QUESTION NO: 6
Which action should a Platform Administrator configure to reverse a submitted approval request and unlock the associated record when setting up an approval process? 99
Which action should a Platform Administrator configure to reverse a submitted approval request and unlock the associated record when setting up an approval process? 99
Correct Answer: A
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QUESTION NO: 7
Ursa Major Solar (UMS) wants a place within Salesforce to discuss sensitive records. UMS would like to be able to add new members but does not want non-members to be able to see any information about the forum.
What should a Platform Administrator configure to achieve this?
Ursa Major Solar (UMS) wants a place within Salesforce to discuss sensitive records. UMS would like to be able to add new members but does not want non-members to be able to see any information about the forum.
What should a Platform Administrator configure to achieve this?
Correct Answer: D
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QUESTION NO: 8
Senior leadership wants to be notified of any opportunities over $250,000 with more than a 75% probability of closing. Which feature should a Platform Administrator set up to facilitate this?
Senior leadership wants to be notified of any opportunities over $250,000 with more than a 75% probability of closing. Which feature should a Platform Administrator set up to facilitate this?
Correct Answer: C
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QUESTION NO: 9
How should a Platform Administrator view Currencies, Fiscal Year settings, and Business Hours in Salesforce?
How should a Platform Administrator view Currencies, Fiscal Year settings, and Business Hours in Salesforce?
Correct Answer: D
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QUESTION NO: 10
Cloud Kicks wants users to only be able to choose the opportunity stage Closed Won if the Lead source has been selected. How should a Platform Administrator accomplish this goal?
Cloud Kicks wants users to only be able to choose the opportunity stage Closed Won if the Lead source has been selected. How should a Platform Administrator accomplish this goal?
Correct Answer: D
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QUESTION NO: 11
Management at Universal Containers would like to share dashboard components with their team in Chatter but currently does not have access to this capability. How should a Platform Administrator make this functionality available to management?
Management at Universal Containers would like to share dashboard components with their team in Chatter but currently does not have access to this capability. How should a Platform Administrator make this functionality available to management?
Correct Answer: D
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QUESTION NO: 12
Northern Trail Outfitters (NTO) wants to ensure new Contacts are validated before they can be saved. If a user selects that the LeadSource picklist value is Other, NTO also wants to populate a custom text field called Source__c. Which validation rule should a Platform Administrator configure to meet this requirement?
Northern Trail Outfitters (NTO) wants to ensure new Contacts are validated before they can be saved. If a user selects that the LeadSource picklist value is Other, NTO also wants to populate a custom text field called Source__c. Which validation rule should a Platform Administrator configure to meet this requirement?
Correct Answer: C
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QUESTION NO: 13
Cloud Kicks has hired a new sales executive who wants to implement a document merge solution in Salesforce. How should a Platform Administrator implement this solution?
Cloud Kicks has hired a new sales executive who wants to implement a document merge solution in Salesforce. How should a Platform Administrator implement this solution?
Correct Answer: A
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QUESTION NO: 14
Which task is especially suited for Agentforce?
Which task is especially suited for Agentforce?
Correct Answer: D
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