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Genesys Cloud Certified Professional - Implementation - GCP-GC-IMP Free Exam Questions

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Total 52 questions
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QUESTION NO: 1
You can select multiple files to upload into a workspace in the Documents feature.

Correct Answer: B Vote an answer
QUESTION NO: 2
Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information?

Correct Answer: B Vote an answer
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QUESTION NO: 3
How many categories of routing are there in a Call Route under the Call Routing page?

Correct Answer: B Vote an answer
QUESTION NO: 4
How many types of groups are there by default?

Correct Answer: B Vote an answer
QUESTION NO: 5
When creating an external trunk, what protocol(s) can be selected? (Choose three.)

Correct Answer: B,C,D Vote an answer
QUESTION NO: 6
You have just added a new document to Genesys Cloud so that everyone within the organization can access it when needed. What must you do to ensure that users can find the document when they want to access it?

Correct Answer: C Vote an answer
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Total 52 questions

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