IASPStrategy Planning Professional Exam - SPP Free Exam Questions

A. Provides insights on motivation of customers and competitors

B. Provides market share information

C. Defines future directions

D. Confirms competitive positioning

A. Lean manufacturing

B. Balanced Scorecard

C. Quality management

D. Business Process Reengineering

A. Making a phone call

B. Having team members meet each other previously

C. Using a slide show presentation

D. Using a combination of email, telephone, and online meetings

A. Achieve Operational Excellence

B. Increase Customer Value

C. Be a Good Corporate Citizen

D. Build the Franchise

A. Stakeholders

B. Customers

C. Board of directors

D. Change agents

A. (1) Human capital management; (2) communications

B. (1) Meeting minutes recording; (2) Progress reporting

C. (1) Accountability; (2) Information

D. (1) Customer communications; (2) Data analysis

A. Vision is "our picture of the organization's future"; strategy is "how we plan to go about accomplishing our vision"

B. Vision is "who we are"; strategy is "what products and services we are selling"

C. Vision is "why we are in business"; strategy is "who we are"

D. Vision is "our purpose"; strategy is "our core values and principles"

A. Competitive analysis

B. Management biographies

C. Long-term climate predictions

D. Workload analysis

A. sets aggressive financial goals.

B. is future oriented and inspiring.

C. explains the organization's strategy.

D. is carefully defined and complete.

A. Employee empowerment

B. Training

C. Remuneration or compensation plans

D. Job design

A. be determined by a secret ballot vote.

B. be known by the leadership team only.

C. be clarified and reinforced.

D. change as key personnel change.

A. Actual progress relative to organizational performance targets

B. Benchmarks comparing different industry standards

C. Organization's shared vision of the future

D. Organization's mission and purpose