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Exam CCA-F Topic 1 Question 40 Discussion

Actual exam question for Anthropic's CCA-F exam
Question #: 40
Topic #: 1
When a get_customer tool lookup returns multiple potential matches for a user, what is the required pattern for ambiguity resolution?

Suggested Answer: B Vote an answer

When multiple matches are found, relying on heuristics to guess the correct user can lead to security and billing risks. The correct reliability decision is instructing the agent to ask the user for additional clarifying identifiers rather than using heuristic selection.

by Kim at Aug 25, 2026, 04:45 AM

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