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Exam L4M3 Topic 1 Question 67 Discussion

Actual exam question for CIPS's L4M3 exam
Question #: 67
Topic #: 1
Which of the following are typically included in an SLA? Select TWO that apply:

Suggested Answer: B,C Vote an answer

The core elements of an SLA are set out below:
- Service definition
- Quality definition
- KPI details
- KPI management response
- Operational performance and management response
- Constraints or mitigating factors
Reference: CIPS study guide page 110-116
LO 2, AC 2.2

by Anna at Sep 18, 2026, 06:36 AM

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Here are all the actual test exam dumps for IT exams. Most people prepare for the actual exams with our test dumps to pass their exams. So it's critical to choose and actual test pdf to succeed.

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