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Exam L4M5 Topic 10 Question 14 Discussion

Actual exam question for CIPS's L4M5 exam
Question #: 14
Topic #: 10
A negotiation meeting commences with the supplier asking the buyer 'How do you feel about the service you receive from us currently?', followed by 'What do you think about our latest products?' and 'How do we compare with other suppliers you use?' The supplier is using which type of questions?

Suggested Answer: C Vote an answer

Open questions begin with "how," "what," "why," etc., and are designed to encourage detailed responses. The supplier's questions are open-ended and aim to gather comprehensive feedback, which can inform better mutual understanding and potential deal improvements.
Reference: L4M5 Commercial Negotiation 2nd edition (CORE), Section 3.3 - Questioning Styles in Negotiation

by Emily at Aug 01, 2026, 12:03 AM

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