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Exam 220-1101 Topic 2 Question 189 Discussion

Actual exam question for CompTIA's 220-1101 exam
Question #: 189
Topic #: 2
A technician upgrades a PC with two DIMMs, for a total of 32GB.
After installing the two DIMMs, the user notices the OS is reporting only 16GB.
Which of the following tasks should the technician perform to resolve the issue in the most rapid, cost-effective way possible?

Suggested Answer: B Vote an answer

Reinstalling RAM in different slots addresses possible issues with dual-channel configurations.
If not installed correctly, the system might not recognize the full capacity.
This solution is immediate and doesn't incur extra costs, unlike replacing hardware.
It reflects CompTIA A+ Core 1 exam objectives on hardware troubleshooting, specifically RAM installation and configuration.

by Yetta at Apr 22, 2026, 05:02 AM

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