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Exam 220-1201 Topic 1 Question 65 Discussion

Actual exam question for CompTIA's 220-1201 exam
Question #: 65
Topic #: 1
A user turns on their laptop. The keyboard lights up. but the screen is black even after the user restarts the laptop. Which of the following should a technician do next to troubleshoot the issue?

Suggested Answer: A Vote an answer

Connecting to an external monitor helps determine whether the issue is with the laptop's display or with internal components such as the GPU or motherboard.

by Xaviera at Jul 01, 2026, 08:10 AM

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