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Actual exam question for CompTIA's DA0-002 exam Question #: 40 Topic #: 2
A data analyst must combine service calls into low-, medium-, and high-priority levels in order to analyze organizational responses. Which of the following techniques should the analyst use for this task?
This question pertains to theData Analysisdomain, focusing on techniques for categorizing data. The task involves grouping service calls into priority levels (low, medium, high), which requires segmenting numerical or ordinal data into discrete categories. * Augmentation (Option A): Augmentation involves adding data (e.g., in machine learning), not categorizing existing data. * Imputation (Option B): Imputation fills in missing values, not relevant for categorizing priority levels. * Scaling (Option C): Scaling adjusts numerical data to a common range (e.g., normalization), not suitable for creating priority categories. * Binning (Option D): Binning groups continuous or ordinal data into discrete categories (e.g., assigning calls to low, medium, or high priority based on a metric like response time), which fits the task. The DA0-002 Data Analysis domain includes "applying the appropriate descriptive statistical methods," and binning is a standard technique for categorizing data for analysis. Reference: CompTIA Data+ DA0-002 Draft Exam Objectives, Domain 3.0 Data Analysis.
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