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Actual exam question for Guidewire's ClaimCenter-Business-Analysts exam Question #: 44 Topic #: 1
Succeed Insurance allows field Adjusters to write checks directly to the insured to cover damage costs for minor claims such as: * Personal auto claims involving cracked windshields * Homeowners claims involving minor glass breakage The Adjuster uses the Manual Check Wizard to record the check number and amount against a reserve line. Succeed requires Supervisor approval for all manual checks to ensure that the paper checks are verified against the payment information in ClaimCenter. Which two limits or rules must be configured in ClaimCenter to ensure that these manual payments are sent to the correct person for approval? (Choose two.)
To enforce an approval workflow for a specific type of financial transaction (like "Manual Checks") regardless of the dollar amount, a Business Analyst must leverage both Authority Limits and Transaction Approval Rules. * Authority Limits (D):These are the primary controls for financial exposure. While typically used for amounts (e.g., "Limit of $5,000"), they are the foundational mechanism that triggers the system's "Pending Approval" state. For this scenario, an authority limit could be set to $0 for the specific payment method of "Manual Check" to force all such payments into the approval workflow. * Transaction Approval Rules (C):These rules allow for more granular, logic-based approval triggers beyond simple amounts. Since the requirement specifies "all manual checks" (implying a condition based on themethodof payment, not just the amount), aTransaction Approval Ruleis the best practice configuration. The rule would be written to state:"If Payment Method is Manual, then Approval is Required." * Why not A (Approval Routing)?While Approval Routing rules determinewhoreceives the request (the "correct person"), the default behavior in ClaimCenter is to route approvals to the user's Supervisor. Since the requirement is simply "Succeed requires Supervisor approval," the standard routing logic likely suffices without needing new custom configuration. The critical configuration needed is the trigger(C and D) to stop the payment in the first place.
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