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Exam PHRi Topic 1 Question 60 Discussion

Actual exam question for HRCI's PHRi exam
Question #: 60
Topic #: 1
An employee comes to HR to file a complaint about the supervisor. What is the first step to respond to the complaint?

Suggested Answer: C Vote an answer

The first step is to document the complaint and initiate an investigation. HRCI guidelines suggestthat documentation is critical for legal and procedural purposes, and an investigation helps HR address the complaint objectively and confidentially.

by Cornell at Sep 23, 2025, 11:37 PM

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