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Exam CFM Topic 2 Question 92 Discussion

Actual exam question for IFMA's CFM exam
Question #: 92
Topic #: 2
Both the facility and IT managers are asked to assign staff to work together on a major project. Halfway through the project, a power struggle emerges due to divergent views. How should the managers initially intervene?

Suggested Answer: A Vote an answer

The best initial response to a power struggle in a project team is to reestablish meeting guidelines (Option A).
Why Option A is Correct?
* Reestablishing clear expectations, roles, and communication norms helps resolve conflicts without escalation.
* IFMA's Human Factors and Leadership & Strategy competencies emphasize that FM professionals must facilitate collaboration and team alignment in cross-functional projects.
* Clear meeting guidelines help maintain focus on project objectives rather than departmental conflicts.
Why Other Options Are Incorrect?
* Option B (Reassign additional members from each department): Adding more people does not resolve underlying conflicts and may create further division.
* Option C (Reassign project managers): Changing leadership midway through a project can disrupt progress and should be a last resort.

by Dick at Feb 12, 2026, 02:20 PM

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