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Exam CFM Topic 9 Question 64 Discussion

Actual exam question for IFMA's CFM exam
Question #: 64
Topic #: 9
In addition to vision, incentives, action plan, and resources, what is required for the process of change management to be effective?

Suggested Answer: C Vote an answer

For change management to be effective, in addition to vision, incentives, action plan, and resources, skills (Option C) are required to ensure successful execution.
Why Option C is Correct?
* Skills enable leaders and employees to adapt to new processes, technologies, or structures in facility management.
* Change management is a structured approach that requires communication, conflict resolution, and leadership abilities to ensure smooth transitions.
* IFMA's Leadership & Strategy Core Competency emphasizes that FM professionals must have the skills to implement and sustain change initiatives successfully.
Why Other Options Are Incorrect?
* Option A (Directives): Simply issuing directives does not guarantee successful change-people must be trained and skilled to adapt to change.
* Option B (Experience): While experience helps, change management focuses on equipping people with new skills to handle evolving challenges.

by James at Feb 08, 2026, 03:54 AM

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