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Exam CBAP Topic 1 Question 490 Discussion

Actual exam question for IIBA's CBAP exam
Question #: 490
Topic #: 1
A floral company wants to gather information about each of its 30 international facilities to determine whether employees are satisfied with their jobs.
Which of the following elicitation techniques should the business analyst (BA) use?

Suggested Answer: A Vote an answer

A survey is an elicitation technique that involves collecting information from a large number of stakeholders by using a predefined set of questions. Surveys can be conducted online, by phone, by mail, or in person.
Surveys are useful for gathering quantitative data, such as ratings, rankings, frequencies, or percentages.
Surveys can also include open-ended questions to gather qualitative data, such as opinions, feedback, or suggestions. Surveys are suitable for situations where the stakeholders are geographically dispersed, have limited availability, or have similar roles or perspectives. In this case, the BA wants to gather information from 30 international facilities, which implies a large and diverse group of stakeholders. A survey would allow the BA to reach out to them efficiently and effectively, and to measure their satisfaction with their jobs.
References: 9 Elicitation Techniques Used by Business Analysts - Tips and Guidance, Top 5 Requirements Elicitation Techniques for Business Analysts, The 50 Techniques You Must Master to Become A CBAP, CCBA and CBAP Certifications Study Guide

by Genevieve at Aug 12, 2026, 05:03 AM

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Here are all the actual test exam dumps for IT exams. Most people prepare for the actual exams with our test dumps to pass their exams. So it's critical to choose and actual test pdf to succeed.

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