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Exam CBAP Topic 2 Question 37 Discussion

Actual exam question for IIBA's CBAP exam
Question #: 37
Topic #: 2
After the implementation of a new financial solution the business analyst (BA) observes that the performance of a solution does not meet the anticipated benefits detailed in the original business case. What is a technique the BA can use to understand the reason for that?

Suggested Answer: B Vote an answer

A fishbone diagram is a technique that helps identify, explore, and display the possible causes of a specific problem or quality characteristic. It can also be used to analyze the root causes of a problem or a gap between the current and desired states of a solution. By using a fishbone diagram, the BA can understand the reason why the performance of the solution does not meet the expected benefits and identify potential corrective actions. References:
* CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 10: Solution Evaluation, page 393
* Business Analysis Body of Knowledge (BABOK ) Guide, Version 3, Section 10.23: Fishbone Diagrams, page 382-383

by Aubrey at Jul 01, 2025, 06:01 AM

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Here are all the actual test exam dumps for IT exams. Most people prepare for the actual exams with our test dumps to pass their exams. So it's critical to choose and actual test pdf to succeed.

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