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Exam ITIL-4-Foundation Topic 2 Question 274 Discussion

Actual exam question for ITIL's ITIL-4-Foundation exam
Question #: 274
Topic #: 2
A good way to apply the ITIL guiding principle 'keep it simple and practical' is to:

Suggested Answer: C Vote an answer

The ITIL guiding principle 'keep it simple and practical' advises organizations to use the minimum number of steps and resources needed to accomplish an objective1. A good way to apply this principle is to adopt a practice which is easy to follow, understand, and communicate2. This helps to avoid unnecessary complexity, bureaucracy, and duplication3. Reference: ITIL Foundation - ITIL 4 Edition, page 7; ITIL 4 - A Pocket Guide, page 25; ITIL 4 Practice Guide: Keep It Simple and Practical, page 9.

by Kelly at Oct 14, 2025, 07:41 AM

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