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Exam ITIL-4-Foundation Topic 3 Question 347 Discussion

Actual exam question for ITIL's ITIL-4-Foundation exam
Question #: 347
Topic #: 3
Which is an activity in the 'Problem control' phase of problem management?

Suggested Answer: D Vote an answer

Problem Control. Problem control activities include problem analysis and documenting workarounds and known errors.
Just like incidents, problems will be prioritized based on the risk they pose in terms of probability and impact to services. Focus should be given to problems that have highest risk to services and service management.
https://www.bmc.com/blogs/itil-problem-management/#:~:text=2.,probability%20and%20impact%20to%
20services.

by Ted at Jun 16, 2025, 03:18 AM

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Here are all the actual test exam dumps for IT exams. Most people prepare for the actual exams with our test dumps to pass their exams. So it's critical to choose and actual test pdf to succeed.

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