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Exam ITIL-4-Foundation Topic 4 Question 108 Discussion

Actual exam question for ITIL's ITIL-4-Foundation exam
Question #: 108
Topic #: 4
Which does the ITIL service value system discourage?

Suggested Answer: B Vote an answer

Architecture of the ITIL SVS specifically enables flexibility and discourages siloed working. This is because the service value chain and practices do not form a fixed, rigid structure, but rather they can be combined in multiple value streams to address the needs of the organization in a variety of scenarios, with open flow of communication across the many interfaces.
Reference: https://www.bmc.com/blogs/itil-service-value-system/

by Lou at Nov 23, 2023, 02:33 PM

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