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Exam ITIL-4-Foundation Topic 4 Question 62 Discussion

Actual exam question for ITIL's ITIL-4-Foundation exam
Question #: 62
Topic #: 4
Which of the four dimensions include, the knowledge bases needed to deliver and manage services?

Suggested Answer: B Vote an answer

Explanation
This includes the information and technology needed to deliver services (servers, storage, networks, databases, etc.) as well as the information and technology needed to manage those services (ITSM tools, knowledge bases, configuration information, etc.).
https://www.sysaid.com/blog/entry/everything-you-officially-need-to-know-about-itil-4

by Christine at Nov 22, 2023, 02:10 PM

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