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Exam AI-102 Topic 4 Question 81 Discussion

Actual exam question for Microsoft's AI-102 exam
Question #: 81
Topic #: 4
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
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You have a chatbot that uses question answering in Azure Cognitive Service for Language Users report that the responses of the chatbot lack formality when answering spurious questions You need to ensure that the chatbot provides formal responses to spurious questions.
Solution: From Language Studio, you change the chitchat source to qna_chitchat_professional.tsv. and then retrain and republish the model.
Does this meet the goal?

Suggested Answer: A Vote an answer

Comprehensive Detailed Explanation
The chatbot uses Question Answering in Azure Cognitive Service for Language.
Users report that the chatbot's responses to spurious questions (such as jokes, casual chitchat, or off-topic queries) are not formal enough.
In Question Answering projects, you can add chitchat sources provided by Microsoft to handle small talk.
These sources include:
qna_chitchat_friendly.tsv # Informal/friendly responses.
qna_chitchat_professional.tsv # Formal/professional responses.
qna_chitchat_witty.tsv # Humorous/witty responses.
By changing the chitchat source to qna_chitchat_professional.tsv, then retraining and republishing, the bot will provide formal responses to spurious questions.
Therefore, this solution meets the goal.
The Answer: A. Yes
Microsoft References
Add chit-chat to a Question Answering project
Chit-chat personality types (friendly, professional, witty)

by Renee at May 19, 2026, 12:37 PM

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