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Actual exam question for NAHQ's CPHQ exam Question #: 195 Topic #: 1
A surgeon has a surgical site infection rate of 6.7% for a particular procedure. The average infection rate for other surgeons performing the same procedure at this facility is 3.3%. After notifying the department chair of this situation, the quality professional should recommend
A surgeon's elevated surgical site infection (SSI) rate (6.7% vs. 3.3% average) indicates a performance gap requiring targeted investigation. Option A (Suspension of the surgeon): Suspension is punitive and premature without understanding the cause of the high rate. Option B (A performance improvement project): A project may address systemic SSI issues but is too broad for an individual surgeon's performance. Option C (A focused review): This is the correct answer. The NAHQ CPHQ study guide states, "A focused review investigates an individual provider's performance when data indicates a significant deviation, such as an elevated SSI rate" (Domain 4). It examines factors like technique or compliance. Option D (A root cause analysis): RCA is used for specific incidents, not ongoing performance trends. CPHQ Objective Reference: Domain 4: Performance and Process Improvement, Objective 4.6, "Evaluate provider performance," emphasizes focused reviews for outliers. The NAHQ study guide notes, "Focused reviews target individual performance issues" (Domain 4). Rationale: A focused review investigates the surgeon's specific practices, aligning with CPHQ's improvement principles. Reference: NAHQ CPHQ Study Guide, Domain 4: Performance and Process Improvement, Objective 4.6.
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