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Exam CPHQ Topic 4 Question 234 Discussion

Actual exam question for NAHQ's CPHQ exam
Question #: 234
Topic #: 4
A hospital is working to decrease the length of stay for inpatients on a surgical unit. Which of the following should be measured to document aspects of the process that are non-value added?

Suggested Answer: C Vote an answer

To decrease the length of stay for inpatients on a surgical unit, measuring delays between steps in the patient care process is crucial. These delays often represent non-value-added time that can be reduced or eliminated to streamline patient flow and reduce overall length of stay. Identifying and addressing these inefficiencies can lead to more timely care and quicker discharges.
* Number of services provided (A): This measures volume, not process efficiency.
* Turnaround time for diagnostic test results (B): This is important but only one component of potential delays.
* Nursing productivity (D): While important, it does not directly address process inefficiencies related to length of stay.
References
* NAHQ Body of Knowledge: Lean Principles and Process Optimization
* NAHQ CPHQ Exam Preparation Materials: Reducing Length of Stay through Process Improvement
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by Roderick at Jun 08, 2026, 01:59 PM

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