Exam OMG-OCUP2-FOUND100 Topic 1 Question 5 Discussion

In the context of the given scenario, the Use Case "Manage customer information" appears to be a general use case that encompasses the functionalities of adding, deleting, and updating customer information. The specific functionalities are represented by separate use cases, namely "Add new customer", "Delete customer", and
"Update customer information".
In UML Use Case diagrams, the «include» relationship should be used when a use case implicitly requires the capabilities of another. However, when the use case is a higher-level description that can be further elaborated into more specific use cases, the «extend» relationship is more appropriate, but in the reverse direction as shown in Option B.
Option B correctly uses the generalization relationship which is not depicted by any arrows or lines but by a whole-part structure, indicating that the specific use cases are a part of the general "Manage customer information" use case.
Option A shows the "Manage customer information" use case extending the specific use cases, which is not correct given the context.
Option C incorrectly uses «include» relationships, implying that the "Manage customer information" use case always requires the included use cases.
Option D has the «extend» relationships backward, which is not aligned with the scenario described.
Therefore, the correct answer is:
B: Option B