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Actual exam question for PECB's ISO-22301-Lead-Implementer exam Question #: 12 Topic #: 6
Scenario: Teleconn, a UK-based telecommunications provider, initiated a BCMS based on ISO 22301 to ensure reliable and consistent services. To monitor the BCMS's performance, the internal audit function was outsourced to a company specializing in auditing services. The outsourced internal auditor was given unrestricted access to employees and documented information necessary for an effective audit. According to Scenario 6, considering that the review occurred during a regular management meeting rather than a specially scheduled session, the top management did not find it necessary to document the results of the management review. Is this in accordance with ISO 22301?
* ISO 22301:2019 Clause 9.3.3 - Management Review OutputsAccording to ISO 22301:2019, management review results must include decisions and actions related to continual improvement opportunities and any need for changes to the BCMS, its policies, objectives, and other elements. Documented evidence is required to ensure compliance with this requirement. * ISO 22313:2020 Guidance on Clause 9.3ISO 22313:2020 elaborates on the need for organizations to keep documented evidence of management review results. These records support accountability and transparency and help verify that reviews align with the BCMS requirements and objectives. * Scenario Analysis * The scenario mentions that management reviews were conducted during regular meetings but not documented. * As per ISO 22301:2019, retaining evidence of management reviews is mandatory, irrespective of when or how the review is conducted. The lack of documented evidence constitutes non- compliance. * Best PracticeOrganizations should use meeting minutes, logs, or summaries to document discussions, decisions, and actions from management reviews, ensuring traceability and compliance with ISO 22301 requirements. ConclusionThis scenario is non-compliant with ISO 22301:2019, as the standard explicitly mandates documented evidence of management review outcomes.
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