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Exam ISO-9001-Lead-Auditor Topic 5 Question 246 Discussion

Actual exam question for PECB's ISO-9001-Lead-Auditor exam
Question #: 246
Topic #: 5
You visit XYZ Corporation to conduct a Stage 2 certification audit as Audit Team Leader with one other auditor. You find that the Quality Manager has set a single quality objective for himself. This states that "The Quality Manager will drive multiple improvements in the QMS in the next year". The Quality Manager indicates that this gives him the authority to issue instructions to department managers when quality improvement is needed. He says that this approach has the full backing of senior management. He shows you his latest Quality Improvement Request for the HR Manager.

Select two options for statements which align with ISO 9001 6.2.

Suggested Answer: A,F Vote an answer

ISO 9001:2015 clause 6.2 requires quality objectives to be measurable, monitored, communicated, and updated as appropriate. It also requires the organisation to determine how the results will be evaluated.
A aligns with clause 6.2.2 because the results of actions taken to achieve quality objectives must be evaluated.
F aligns with clause 6.2.1 because the stated objective, "drive multiple improvements in the QMS in the next year," is vague and not clearly measurable.

by Odelia at Sep 20, 2026, 05:51 PM

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