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Exam ISO-9001-Lead-Auditor Topic 6 Question 51 Discussion

Actual exam question for PECB's ISO-9001-Lead-Auditor exam
Question #: 51
Topic #: 6
You are auditing a manufacturer of speciality tea products during a Stage 2 certification audit. In the quality laboratory, you interview one of three operatives conducting sensory testing of a batch from the production line.
You: How do you determine the consistency of the product?
Operative: We conduct sensory tests to evaluate flavour and aroma and record the results. We then allocate a quality grade.
You: How can you ensure that results are consistent between operatives?
Operatives: The three of us in the lab are well-trained and very experienced. We use the Hedonic Scale method involving a 5-point scoring system.
You: Are operatives periodically calibrated to ensure consistency?
Operative: No, but we regularly ask each other for a second opinion in borderline cases.
Select three options of evidence which could demonstrate conformance with clause 9.1.1 of ISO 9001.

Suggested Answer: B,C,D Vote an answer

ISO 9001:2015 clause 9.1.1 requires the organisation to determine what needs to be monitored and measured, the methods needed to ensure valid results, when monitoring and measurement shall be performed, and when results shall be analysed and evaluated.
B is correct because recorded sensory testing results provide evidence of monitoring and measurement results.
C is correct because use of the Hedonic Scale shows a defined method for monitoring product quality.
D is correct because clause 9.1.1 requires monitoring and measurement results to be analysed and evaluated.
A relates more to competence under clause 7.2. E, F, G and H may be useful in some contexts, but they are not direct evidence of conformity with clause 9.1.1 in this scenario.

by Barton at Aug 13, 2026, 12:43 PM

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