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Exam ISO-IEC-27001-Lead-Auditor Topic 4 Question 145 Discussion

Actual exam question for PECB's ISO-IEC-27001-Lead-Auditor exam
Question #: 145
Topic #: 4
Question
Company XYZ, a software development company certified under ISO/IEC 27001, informs the certification body a year after certification that they are not prepared for the scheduled surveillance audit and refuse to undergo it. What is the immediate consequence in this situation?

Suggested Answer: A Vote an answer

The immediate consequence is suspension of certification, making option A correct. ISO/IEC 17021-1 clearly states that certified organizations must allow scheduled surveillance audits to verify continued conformity with the standard. Surveillance audits are mandatory and form part of the three-year certification cycle.
Refusing or failing to undergo a surveillance audit prevents the certification body from confirming that the ISMS remains effective and compliant. This creates a loss of confidence in the validity of the certification. As a result, certification bodies are required to suspend certification until the audit can be conducted and conformity re-established.
Option B is incorrect because certification validity is conditional upon ongoing surveillance. Certification does not remain valid if mandatory audits are refused. Option C is incorrect because transferring certification does not remove the obligation to undergo surveillance audits; a transfer would still require evidence of conformity and audit continuity.
Suspension is a protective mechanism to ensure that ISO/IEC 27001 certificates remain credible and trustworthy. If the organization later agrees to the audit and resolves issues, the certification may be reinstated. Therefore, refusal to undergo a surveillance audit leads to immediate suspension.

by Poppy at Mar 14, 2026, 11:09 AM

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