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Actual exam question for PECB's ISO-IEC-27001-Lead-Implementer exam Question #: 121 Topic #: 5
Scenario 6: Skyver offers worldwide shipping of electronic products, including gaming consoles, flat-screen TVs. computers, and printers. In order to ensure information security, the company has decided to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001. Colin, the company's best information security expert, decided to hold a training and awareness session for the personnel of the company regarding the information security challenges and other information security-related controls. The session included topics such as Skyver's information security approaches and techniques for mitigating phishing and malware. One of the participants in the session is Lisa, who works in the HR Department. Although Colin explains the existing Skyver's information security policies and procedures in an honest and fair manner, she finds some of the issues being discussed too technical and does not fully understand the session. Therefore, in a lot of cases, she requests additional help from the trainer and her colleagues Based on scenario 6. when should Colin deliver the next training and awareness session?
Explanation According to ISO/IEC 27001:2022, clause 7.2.3, the organization shall conduct a competence needs analysis to determine the necessary competence of persons doing work under its control that affects the performance and effectiveness of the ISMS. The organization shall also evaluate the effectiveness of the actions taken to acquire the necessary competence and retain appropriate documented information as evidence of competence. Therefore, Colin should deliver the next training and awareness session after he conducts a competence needs analysis and records the competence related issues, such as the level of understanding, the gaps in knowledge, and the feedback from the participants. References: ISO/IEC 27001:2022, clause 7.2.3; PECB ISO/IEC 27001 Lead Implementer Course, Module 7, slide 8.
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