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Exam PMP-JPN Topic 4 Question 168 Discussion

Actual exam question for PMI's PMP-JPN exam
Question #: 168
Topic #: 4
病院における医療記録の近代化に関する事例研究
ある病院で、プロジェクトマネージャーが医療記録システムの近代化プロジェクトを主導した。プロジェクト予算は500万米ドル、期間は18ヶ月であった。このプロジェクトには、医療スタッフ、事務スタッフ、ITスタッフ、理事会メンバー、患者、保険会社、外部ベンダー、規制機関、労働組合代表など、複数の利害関係者が関与した。
ステークホルダー管理は複雑で、プロジェクトマネージャーにとって大きな課題でしたが、プロジェクトの成功には不可欠でした。プロジェクト開始時、プロジェクトマネージャーはステークホルダー分析を実施し、その情報に基づいて権力／関心度と影響力／インパクトのマトリックスを作成しました。分析の結果、病院の理事会メンバーと規制機関は権力は高いものの関心度は中程度である一方、医療スタッフ(医師と看護師)はプロジェクトに対して高い影響力とインパクトの両方を持っていることが分かりました。事務スタッフは関心度は高いものの権力は低く、患者と保険会社は関心度は中程度で影響力は様々でした。この分析に基づき、プロジェクトマネージャーはステークホルダー登録簿に期待、コミュニケーションの好み、影響力レベルを文書化したステークホルダーエンゲージメント戦略を作成しました。また、役割と責任を示すためにRACI(責任者、説明責任者、相談者、情報提供者)チャートを作成し、各ステークホルダーグループごとにコミュニケーションチャネルと頻度、問題エスカレーションシステム、継続的なステークホルダーからの意見を取り入れるためのフィードバックシステムを構築しました。
医療記録近代化プロジェクトにおいて、ステークホルダーの関与と管理は、プロジェクト成果の成功裡な導入に不可欠です。複雑な医療プロジェクトにおいて、プロジェクトマネージャーは様々なステークホルダーとのコミュニケーションチャネルをどのように管理すべきでしょうか？(「病院における医療記録近代化事例研究」の図表を参照してください。)

Suggested Answer: C Vote an answer

The correct answer is C because the scenario requires disciplined stakeholder engagement rather than an immediate, informal, or purely administrative reaction. The selected response - C. Create a tailored communication strategy based on stakeholder analysis and preferences. - directly addresses the condition described in the question and keeps the project aligned with authorized objectives. PMBOK-aligned practice requires the project manager to clarify expectations, preserve transparency, and use the appropriate decision or communication channel. This is especially important when project constraints, stakeholder expectations, quality expectations, delivery cadence, or business value may be affected. The competing options are weaker because they either bypass the accountable role, defer action without analysis, escalate before the project manager has prepared decision-quality information, or solve a symptom without correcting the underlying process issue. The selected answer also preserves transparency, ownership, and traceability, which are essential for sound project governance and effective delivery. PMBOK Guide Eighth Edition topics: people, stakeholder engagement, stakeholder communication, impact analysis, governance, value delivery, and continuous improvement.

by zankure at Aug 12, 2026, 05:44 PM

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zankure
2026-08-12 17:44:32
Selected Answer: C
C is correct.
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Here are all the actual test exam dumps for IT exams. Most people prepare for the actual exams with our test dumps to pass their exams. So it's critical to choose and actual test pdf to succeed.

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