Exam PEGAPCLSA86V1 Topic 1 Question 4 Discussion

Actual exam question for Pegasystems's PEGAPCLSA86V1 exam
Question #: 4
Topic #: 1

You need to create custom workspaces for the manager and for the Customer service representative (CSR), Also, you are asked to display some properties in custom formats that arc not supported by Pega.
Which approach satisfies these requirements?

A. Create different harnesses for each user's workspace. New portal rules are not needed. Define Specialty Components and use JSON to pass data. B. Each access group can use separate portals, harnesses, and sections. Use Specialty Components and use XML to pass data. C. Identify the functionality required for each portal. Customize the portal either by modifying the section or harness. Use Specialty Components and use XML to pass data. D. Level age the Case Manager and Case Worker as reference points to create new portals, if required. Use Special Components and use JSON to pass data.

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