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Exam ITIL-4-BRM Topic 4 Question 24 Discussion

Actual exam question for Peoplecert's ITIL-4-BRM exam
Question #: 24
Topic #: 4
Which is an example of the 'Prepare the team' step of Gemba walks?

Suggested Answer: A Vote an answer

"Prepare the team" involves informing and readying participants for the upcoming Gemba walk; notifying staff about the future observation aligns with that preparatory activity.

by Moses at Dec 07, 2025, 02:54 PM

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