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Exam ITIL-4-DITS Topic 1 Question 9 Discussion

Actual exam question for Peoplecert's ITIL-4-DITS exam
Question #: 9
Topic #: 1
An organization is aiming to use an innovative social media platform to improve engagement with young consumers.
What should the organization's strategy focus on?

Suggested Answer: C Vote an answer

Customer and market relevance is about understanding and meeting the needs and expectations of customers and markets, especially in a dynamic and competitive environment. Operational excellence is about delivering services efficiently and effectively, with high quality and reliability. An innovative social media platform can help improve engagement with young consumers by enhancing customer and market relevance, while operational excellence can support the delivery of the platform and its services. Reference: ITIL 4 Leader: Digital and IT Strategy, page 15-16

by Gwendolyn at Jun 13, 2024, 01:22 AM

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Here are all the actual test exam dumps for IT exams. Most people prepare for the actual exams with our test dumps to pass their exams. So it's critical to choose and actual test pdf to succeed.

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