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Exam Sharing-and-Visibility-Architect Topic 1 Question 23 Discussion

Actual exam question for Salesforce's Sharing-and-Visibility-Architect exam
Question #: 23
Topic #: 1
Which two objects support creating queues?
Choose 2 answers.

Suggested Answer: C,D Vote an answer

Explanation
Lead and Case are two objects that support creating queues. Queues are used to route records to a group of users who share workloads. Queues are available for standard objects such as Lead and Case, and custom objects that have a queue-supported lookup field. Option A is incorrect, since Account does not support creating queues. Option B is incorrect, since Opportunity does not support creating queues.

by Jonas at Oct 13, 2026, 04:43 AM

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