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Actual exam question for Scaled Agile's SP-SAFe-Practitioner exam Question #: 225 Topic #: 2
Which of the following methods for gathering customer feedback relies on building analytic systems to deliver information about how customers are using the Solution?
Explanation Telemetry is a method for gathering customer feedback that relies on building analytic systems to deliver information about how customers are using the Solution. Telemetry is the automated collection and transmission of data from remote sources, such as sensors, devices, or software applications. Telemetry can provide valuable insights into customer behavior, preferences, satisfaction, and usage patterns, as well as identify potential issues, errors, or defects. Telemetry is often used in conjunction with other feedback methods, such as surveys, interviews, or user testing, to validate hypotheses and measure outcomes. References: Continuous Delivery Pipeline, Customer Feedback, Telemetry
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