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Exam SSM Topic 3 Question 90 Discussion
Actual exam question for Scrum's SSM exam
Question #: 90
Topic #: 3
Question #: 90
Topic #: 3
Which of the following key problems is the foundation of team dysfunction?
Suggested Answer: D Vote an answer
According to both SAFe principles and Patrick Lencioni's model (which SAFe references), the absence of trust is the foundational cause of team dysfunction. Without trust, team members are unwilling to be vulnerable, admit mistakes, or ask for help-leading to fear of conflict, lack of commitment, and poor results.
Building trust allows team members to engage in open, honest communication and constructive conflict, both of which are essential for continuous improvement and high performance. Servant leaders play a key role in fostering this psychological safety by modeling openness, empathy, and transparency.
From SAFe guidance:
"The foundation of high-performing teams is trust. Without trust, teams cannot engage in healthy conflict, commit to decisions, or hold one another accountable." Therefore, the correct answer is D. Absence of trust, as it is the root cause of most forms of team dysfunction.
Building trust allows team members to engage in open, honest communication and constructive conflict, both of which are essential for continuous improvement and high performance. Servant leaders play a key role in fostering this psychological safety by modeling openness, empathy, and transparency.
From SAFe guidance:
"The foundation of high-performing teams is trust. Without trust, teams cannot engage in healthy conflict, commit to decisions, or hold one another accountable." Therefore, the correct answer is D. Absence of trust, as it is the root cause of most forms of team dysfunction.
by Gaius Mithra-Miki at Feb 06, 2026, 04:25 PM
Here are all the actual test exam dumps for IT exams. Most people prepare for the actual exams with our test dumps to pass their exams. So it's critical to choose and actual test pdf to succeed.
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Comments
Pepsi
2026-08-01 06:14:07Reason for the Correct Answer:
- D. Absence of trust: Based on Patrick Lencioni's model of team dysfunction (widely utilized in Agile and SAFe leadership frameworks), the fundamental foundation and root cause of team dysfunction is the **absence of trust**. Without mutual vulnerability and trust among members, teams cannot engage in healthy conflict, commit to decisions, hold one another accountable, or focus on collective results.
Reasons for the Incorrect Answers:
- A. Skill disparity between team members: While skill gaps can present coaching challenges, a difference in skills is normal in cross-functional teams and is not the foundational psychological barrier causing team dysfunction.
- B. Incomplete team composition: Having the right skills represented on the team is important for flow, but it is not the foundational behavioral cause of dysfunction outlined in team dynamics models.
- C. Too much work in process: High WIP leads to bottlenecks and poor flow, but it is an operational workflow problem rather than the core interpersonal foundation of team dysfunction.
Reference:
Scaled Agile, Inc. - Agile Teams / Team Dysfunctions
https://scaledagileframework.com/
Gaius Mithra-Miki
2026-02-06 16:25:50Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
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