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Exam CIS-CSM Topic 2 Question 93 Discussion

Actual exam question for ServiceNow's CIS-CSM exam
Question #: 93
Topic #: 2
Agents and managers cannot create knowledge articles from Community questions.

Suggested Answer: B Vote an answer

The ownership group for this knowledge article. An ownership group consists of a group of members and a manager who are responsible for approvals, ensuring article quality, and feedback tasks. Ownership groups can publish, edit, and retire knowledge articles that they are associated with.

by Page at Jun 22, 2026, 02:01 AM

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