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Exam CIS-DF Topic 2 Question 4 Discussion

Actual exam question for ServiceNow's CIS-DF exam
Question #: 4
Topic #: 2
Using CI Class Manager, the Tomcat identification rule has the following criterion attributes configured:
* Class
* Install Directory
Which identifier entry configuration option must be checked to attempt a match using the Application identification rule if no match is found using the Tomcat identification rule?

Suggested Answer: B Vote an answer

The correct option is Allow fallback to parent's rules . In CI identification, ServiceNow evaluates the configured identification rule for the target class first. If the Tomcat rule cannot find a match using its class- specific criterion attributes, fallback behavior allows the Identification and Reconciliation Engine to attempt matching against the parent class identification rule. Since Tomcat is a more specific application class, falling back to the parent Application identification rule helps prevent unnecessary duplicate records when a match cannot be made at the subclass level. "Applies to" defines the class or scope for the identifier entry.
"Independent" controls whether a rule is evaluated independently rather than through parent inheritance.
"Criterion attributes" are the fields used for matching, not the fallback setting. Therefore, the correct configuration is Allow fallback to parent's rules .
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by Owen at Aug 02, 2026, 04:07 AM

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