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Exam CSA Topic 4 Question 235 Discussion

Actual exam question for ServiceNow's CSA exam
Question #: 235
Topic #: 4
On a list, what does each row show?

Suggested Answer: B Vote an answer

In a ServiceNow list view, each row represents a single record from the table being viewed.
For example:
In the Incident table (incident), each row represents one Incident record.
In the User table (sys_user), each row represents one User record.
List View Structure:
Each row = A single record
Each column = A field from the record
Why Are Other Options Incorrect?
A . A filter ❌
Filters are used to narrow down results but do not define what each row represents.
C . A table ❌
The table contains multiple records, but each row only represents one record.
D . A field ❌
Fields represent individual attributes of a record (e.g., "Priority" or "Category"), but a row contains multiple fields that make up a record.
Reference:
ServiceNow CSA Documentation - Understanding List Views & Records
ServiceNow Product Documentation - Working with Lists in ServiceNow (https://docs.servicenow.com)

by Priscilla at May 23, 2026, 05:21 AM

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