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Exam CSA Topic 5 Question 403 Discussion

Actual exam question for ServiceNow's CSA exam
Question #: 403
Topic #: 5
What is a no-code approach to control the mandatory or read-only state of a form field?

Suggested Answer: E Vote an answer

AUI Policyis the preferredno-codeapproach in ServiceNow to dynamically control themandatory, read-only, or visibilitystate of form fields based on specified conditions. Unlike Client Scripts, which require JavaScript coding, UI Policies provide aneasy-to-configure, rule-based solution.
They allow administrators tocontrol form behaviorwithout scripting.
They arefaster and more efficientthan Client Scripts.
Theyrun on the client-side, meaning changes occur dynamically as users interact with the form.
Defineconditions(e.g., "Priority is High").
Setactions(e.g., make "Due Date" mandatory, read-only, or hidden).
Apply the UI Policy to the form automatically when the condition is met.
A: UI Action# UI Actions create buttons, links, or context menu items; they do not control form fields.
B: Client Script# While Client Scripts can achieve similar functionality, they require JavaScript coding, making them alow-coderather than ano-codesolution.
C: UI Script# UI Scripts are reusable JavaScript libraries, not designed for controlling form fields.
D: UI Rule# No such feature exists in ServiceNow.
Reference:ServiceNow Docs: UI Policies
ServiceNow Docs:Field Administration - Data Policies
ServiceNow CSA Official Study Materials

by Merle at Apr 12, 2026, 11:40 AM

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Here are all the actual test exam dumps for IT exams. Most people prepare for the actual exams with our test dumps to pass their exams. So it's critical to choose and actual test pdf to succeed.

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