Exam OGEA-102 Topic 1 Question 21 Discussion

Actual exam question for The Open Group's OGEA-102 exam
Question #: 21
Topic #: 1

You are employed as an Enterprise Architect within an Enterprise Architecture (EA) team at an environmental agency. The agency has multiple divisions, and is responsible for overseeing environmental protection, regulation, and conservation efforts.
The agency has a well-established EA practice and follows the TOGAF standard as its method for architecture development. Along with the EA program, the agency also uses various management frameworks, including business planning, project/portfolio management, and operations management. The EA program is sponsored by the Chief Information Officer (CIO), who has actively promoted architecting with agility within the EA department as the preferred approach for projects.
The agency is preparing itself for a world where Artificial Intelligence (Al) is widely adopted. As a result, the agency is looking to determine the impact and role that Al will play moving forward.
The CIO has approved a Request for Architecture Work to look at how Al can be used for services across the agency. She has noted that digital platforms will be a priority for investment in order to scale the planned Al applications. Using Al to automate tasks and make things run smoother is seen as a big advantage. Process automation, and improved efficiency from manual, repetitive activities has been identified as the key benefits of applying generative Al to their agency's business. This will include back-office automation, for example, for help center agents who receive hundreds of email enquiries. This should also improve services for their customers by making them more efficient and personalized, tailored to each individual's needs.
Many of the agency leaders are worried about relying too much on Al. Some leaders think their employees will need to learn new skills. Some employees are worried they might lose their jobs to Al. Other leaders worry about security and cyber resilience in the digital platforms needed for Al to be successful.
Refer to the scenario
The EA team leader has asked how to address the concerns, and how to manage the risks of a new architecture for the project.
Based on the TOGAF standard which of the following is the best answer?

A. You recommend creating an Organization Map to display the links between different parts of the agency. This will help the EA team to find and involve all areas of the agency impacted by this strategic change. Multiple business models should then be created that can be applied to Al related projects. A meeting will be held with the stakeholders to teach them how to interpret the models and see how their concerns are being addressed. Risk will be managed as part of the Security Architecture development. B. You recommend conducting an analysis that separates the different types of stakeholders into groups. They can be put into categories including corporate functions, end-user organization, project organization, systems, and external. Models should be developed for each stakeholder category to ensure that that all the necessary information and details are considered. A meeting should be held with the stakeholders to verify that their concerns have been addressed. Risk management will be considered during the Implementation Governance phase. C. You recommend that the key stakeholders be formally identified. This should include those who will be most helpful for the change to be successful. A Communication Plan should be made to address their needs. This plan should include a report that summarizes the key features of the architecture based on stakeholder requirements and addressing concerns. You meet with each key stakeholder to make sure their concerns are being addressed. You make sure that the architecture being developed clearly addresses risk management. D. You recommend an assessment of the power, influence, and interest of key individuals affected by the project. This includes documenting the positions, concerns, issues, and cultural factors of each interest group. This information will shape how the architecture is presented and explained. The concerns and relevant views can be defined for each group and recorded in the Architecture Vision document. The requirements for addressing risk should be recorded in the Architecture Requirements Specification and checked through regular assessments and feedback.

Suggested Answer: D Vote an answer

The correct approach is rooted in Phase A: Architecture Vision and the Requirements Management process of the TOGAF ADM (Architecture Development Method).
Stakeholder Management (Phase A): According to the TOGAF standard, one of the first steps in Phase A is to identify stakeholders, their issues, and concerns. The scenario specifically highlights conflicting concerns: efficiency gains vs. job security and cyber resilience. A core TOGAF technique is the assessment of power, influence, and interest. By documenting these "positions, concerns, and cultural factors," the Enterprise Architect can tailor the Communication Plan and the Architecture Vision to ensure buy-in. This is vital for "architecting with agility," as it ensures the human and organizational factors are integrated into the design early on.
Defining Views and Viewpoints: TOGAF specifies that the EA team should identify the relevant views for each stakeholder group. For example, a leader worried about security needs a Security View, while an employee worried about job loss needs a Business/Human Resource View. Recording these in the Architecture Vision document ensures that the high-level goals of the AI project align with stakeholder expectations.
Risk Management and Requirements: In TOGAF, risk is not just a technical issue to be handled in Phase G (Implementation Governance) or limited to Security Architecture. It is an integral part of the Architecture Requirements Specification. By recording risk requirements early and using "regular assessments and feedback," the agency follows a proactive risk management posture. This aligns with the "Requirements Management" circle at the center of the ADM, ensuring that as the AI technology evolves, the risks (like AI hallucinations or data breaches) are continuously monitored against the initial requirements.
Why other options are incorrect:
Option A focuses too heavily on Organization Maps and Business Models. While useful, they don't directly address the cultural fears of job loss or the specific risks mentioned in the scenario.
Option B incorrectly suggests waiting until Implementation Governance to consider risk management. In TOGAF, risk must be managed throughout the entire lifecycle, starting as early as possible.
Option C mentions a Communication Plan, but it lacks the formal TOGAF rigor of documenting stakeholder "power and influence" and integrating risk into the "Architecture Requirements Specification."

by Marian at Apr 02, 2026, 12:59 PM

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Exam OGEA-102 Topic 1 Question 21 Discussion

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