Exam Information-Technology-Management Topic 1 Question 133 Discussion

Actual exam question for WGU's Information-Technology-Management exam
Question #: 133
Topic #: 1

What is the definition of the accountability vs. ownership paradox?

A. An evaluation of where a business is headed, what it wants to achieve, and how it will support its objectives B. The ability to use a uniquely enterprise view to create business process change C. A situation in which a company's CIO is responsible for the outcomes of technology implementations but does not have the power to change ' business processes D. A situation in which the CEO is concerned they might be overlooking a digital disrupter that competitors have surely discovered

Suggested Answer: C Vote an answer

Definition of the Accountability vs. Ownership Paradox:
This paradox arises when a CIO is held accountable for the results of technology initiatives but lacks authority over critical business processes or decisions that impact those results.
It reflects a misalignment between responsibility and control.
Impact on Organizations:
Leads to inefficiencies and miscommunications between IT and other business units.
Creates barriers to achieving organizational goals due to lack of cohesive decision-making authority.
Incorrect Options Analysis:
A: This describes strategic planning, not the paradox.
B: Relates to organizational change, but does not capture the accountability dilemma.
D: Refers to concerns about competitive disruption, unrelated to the paradox.
and Documents of Information Technology Management:
"CIO Accountability Frameworks" (Forrester Research).
ITIL Governance Practices: Bridging Accountability Gaps (Axelos).

by Nat at May 11, 2026, 07:47 PM

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