Which three options are valid 'Units of measure' in a Resource Type's[ 'Load Threshold' section, that are used to determine how the icons are displayed in the Dispatch Console based on the resource's current load?
Your customer requires that their engineers make courtesy calls 2-4 hours after they complete an installation to make sure that everything is working properly.
Two activities are created via integration but they need to be linked.
Identify the correct setup for the link template.
Which two statements are true regarding managing inventory within OFSC?
Your company has three different levels of "VIP" customers - Gold, Silver, and Bronze On an Activity Details record, there is a read-only "VIP Status" property where one of these options will be selected.
Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token of appreciation.
If they accept, a record of that must be maintained. A "VoD Service Trial" Integer check box property has been created.
What must you do in order to ensure that the check box is visible only in the Activity Details screen for Gold VIP member?
Which two statement are correct regarding activity assignment via Collaboration?
A customer has a requirement that as part of the process of a resource completing an activity, a report in .PDF format containing the activity completion details be generated automatically.
How can this be correctly achieved?
Which option enables a user to enter a value of their choice when creating a filter for use within the OFSC management views?
An Oracle Field Service Cloud (OFSC) Enterprise customer has enabled Street-Level Routing (SLR) for a particular routing plan.
Which additional capability becomes available as a result of this routing feature being enabled?
Your customer wants to configure an inner step message ("B") to send an email if a previous message ("A ) has Failed.
Which statement explains how this can be supported?
Which two statements are correct regarding the use of planned capacity management?