QUESTION NO: 1
A customer contacts an IT technician regarding a PC's performance. The customer explains that the computer struggles to run several applications simultaneously, Which of the following changes should the technician recommend FIRST to address the customer's concern?
A customer contacts an IT technician regarding a PC's performance. The customer explains that the computer struggles to run several applications simultaneously, Which of the following changes should the technician recommend FIRST to address the customer's concern?
Correct Answer: D
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QUESTION NO: 2
A workstation needs to be hardened against brute force attacks.
It also needs to be protected if a user walks away and leaves the computer unlocked.
Which of the following would harden the workstation as required? (Select TWO).
A workstation needs to be hardened against brute force attacks.
It also needs to be protected if a user walks away and leaves the computer unlocked.
Which of the following would harden the workstation as required? (Select TWO).
Correct Answer: D,F
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QUESTION NO: 3
A company's computers have continuously been infected with malware. Multiple users have been bringing in USB flash drives, which they use to work on project while at home and the office.
Which of the following security best practices should a technician implement to minimize exposure with the LEAST amount of impact to the users?
A company's computers have continuously been infected with malware. Multiple users have been bringing in USB flash drives, which they use to work on project while at home and the office.
Which of the following security best practices should a technician implement to minimize exposure with the LEAST amount of impact to the users?
Correct Answer: C
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QUESTION NO: 4
Which of the following OS types provides a lightweight option for workstations that need an easy- to- use browser-based interface?
Which of the following OS types provides a lightweight option for workstations that need an easy- to- use browser-based interface?
Correct Answer: C
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QUESTION NO: 5
An end user reports a Windows computer is infected with a virus. Which of the following should be the technician's FIRST troubleshooting step?
An end user reports a Windows computer is infected with a virus. Which of the following should be the technician's FIRST troubleshooting step?
Correct Answer: C
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QUESTION NO: 6
Which of the following allows for per-command authentication and authorization?
Which of the following allows for per-command authentication and authorization?
Correct Answer: D
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QUESTION NO: 7
Which of the following is required to receive GPOs from a system's centralized servers?
Which of the following is required to receive GPOs from a system's centralized servers?
Correct Answer: D
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QUESTION NO: 8
Which of the following steps should a technician take to ensure an outside entity cannot introduce malware to the firmware on the router'?
Which of the following steps should a technician take to ensure an outside entity cannot introduce malware to the firmware on the router'?
Correct Answer: D
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QUESTION NO: 9
A user's workstation is running extremely slow. A technician sees a pop-up on the workstation offering what appears to be fake technical support, so the technician begins the malware removal procedure. After disabling System Restore, the technician runs a malware scan, but the scan does not find any malware on the machine.
Which of the following is the MOST likely reason the technician cannot find any malware?
A user's workstation is running extremely slow. A technician sees a pop-up on the workstation offering what appears to be fake technical support, so the technician begins the malware removal procedure. After disabling System Restore, the technician runs a malware scan, but the scan does not find any malware on the machine.
Which of the following is the MOST likely reason the technician cannot find any malware?
Correct Answer: A
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QUESTION NO: 10
A Linux system powers on but fails to complete the boot process. Which of the following should be checked FIRST to correct the issue?
A Linux system powers on but fails to complete the boot process. Which of the following should be checked FIRST to correct the issue?
Correct Answer: A
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QUESTION NO: 11
A user receives an email on a company smartphone. When trying to open the email, the user gets a message stating the email is encrypted, and the user cannot open it. The user forwards the email to a personal email account and receives the same message. The user calls the IT department to ask for help. To decrypt the message, the technician tells the user to contact the sender of the message to be able to exchange:
A user receives an email on a company smartphone. When trying to open the email, the user gets a message stating the email is encrypted, and the user cannot open it. The user forwards the email to a personal email account and receives the same message. The user calls the IT department to ask for help. To decrypt the message, the technician tells the user to contact the sender of the message to be able to exchange:
Correct Answer: B
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QUESTION NO: 12
Which of the following may include the use of a password and a rotating PIN lo access a wireless network?
Which of the following may include the use of a password and a rotating PIN lo access a wireless network?
Correct Answer: D
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QUESTION NO: 13
Which of the following user types should be used in a Windows environment to grant Internet access without allowing the permanent storage of files on the system?
Which of the following user types should be used in a Windows environment to grant Internet access without allowing the permanent storage of files on the system?
Correct Answer: A
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