QUESTION NO: 1
A person calls in asking for the name of the vendor that the technician uses for the organization's firewall hardware. Which of the following is the BEST action for the technician to take?
A person calls in asking for the name of the vendor that the technician uses for the organization's firewall hardware. Which of the following is the BEST action for the technician to take?
Correct Answer: A
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QUESTION NO: 2
A user received an email from their bank asking them to login and verify their personal information. The user complies and fills in the requested information. Days later the user notices their checking account is empty. This is a result of which of the following?
A user received an email from their bank asking them to login and verify their personal information. The user complies and fills in the requested information. Days later the user notices their checking account is empty. This is a result of which of the following?
Correct Answer: B
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QUESTION NO: 3
Which of the following is a laptop monitor technology that uses a backlight to produce an image on the screen?
Which of the following is a laptop monitor technology that uses a backlight to produce an image on the screen?
Correct Answer: C
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QUESTION NO: 4
Which of the following utilities can be used to diagnose DirectX hardware and driver problems?
Which of the following utilities can be used to diagnose DirectX hardware and driver problems?
Correct Answer: B
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QUESTION NO: 5
Which of the following wireless security techniques is the MOST secure?
Which of the following wireless security techniques is the MOST secure?
Correct Answer: A
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QUESTION NO: 6
After a technician replaces a laptop display, the technician now notices that the wireless no longer works. Which of the following would be the MOST likely cause?
After a technician replaces a laptop display, the technician now notices that the wireless no longer works. Which of the following would be the MOST likely cause?
Correct Answer: C
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QUESTION NO: 7
Which of the following network topologies is characterized by a central server and unique connections to all clients?
Which of the following network topologies is characterized by a central server and unique connections to all clients?
Correct Answer: A
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QUESTION NO: 8
Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option?
Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option?
Correct Answer: A
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QUESTION NO: 9
After creating backups of critical system and user data, which of the following is the BEST location to store the backups?
After creating backups of critical system and user data, which of the following is the BEST location to store the backups?
Correct Answer: B
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QUESTION NO: 10
Which of the following network connections would use a standard POTS line to both send and receive Internet packets? (Select TWO).
Which of the following network connections would use a standard POTS line to both send and receive Internet packets? (Select TWO).
Correct Answer: B,C
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QUESTION NO: 11
Which of the following is the appropriate interface to connect an optical mouse and keyboard to a computer?
Which of the following is the appropriate interface to connect an optical mouse and keyboard to a computer?
Correct Answer: A
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QUESTION NO: 12
While accessing the Internet in an external environment (i.e. while traveling), a Windows 7 firewall should be set to which of the following?
While accessing the Internet in an external environment (i.e. while traveling), a Windows 7 firewall should be set to which of the following?
Correct Answer: C
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QUESTION NO: 13
Which of the following ISP types requires an RJ-11 connection to the PC?
Which of the following ISP types requires an RJ-11 connection to the PC?
Correct Answer: B
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QUESTION NO: 14
Which of the following is MOST critical when installing a new processor in an existing system?
Which of the following is MOST critical when installing a new processor in an existing system?
Correct Answer: B
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QUESTION NO: 15
Which of the following channels, when used in close proximity to one another, provide the BEST protection against crosstalk?
Which of the following channels, when used in close proximity to one another, provide the BEST protection against crosstalk?
Correct Answer: A
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