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Cisco Deploying Cisco Unified Contact Center Express - 500-052 Free Exam Questions

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Total 90 questions
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QUESTION NO: 1
Select a statement about the Call Subflow step that is not true.

Correct Answer: A Vote an answer
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QUESTION NO: 2
Which three options cannot be validated using the Cisco Unified Communications Sizing Tool in a Cisco Unified CCX deployment configuration? (Choose three.)

Correct Answer: B,D,E Vote an answer
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QUESTION NO: 3
Which tab on the Cisco Finesse agent desktop hosts the gadget for agents to accept or initiate a call?

Correct Answer: C Vote an answer
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QUESTION NO: 4
A preview outbound dialer uses which source and destination resources?

Correct Answer: C Vote an answer
QUESTION NO: 5
In a high availability over WAN deployment, which option cannot be across the WAN from the active Cisco Unified CCX site?

Correct Answer: B Vote an answer
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QUESTION NO: 6
Which option enables you to monitor previous agent seat license usage?

Correct Answer: C Vote an answer
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QUESTION NO: 7
Which criterion can be used to control supervisor workflows?

Correct Answer: D Vote an answer
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QUESTION NO: 8
Where can you start, stop, and restart Cisco Unified Contact Center Express services?

Correct Answer: B Vote an answer
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QUESTION NO: 9
Which tool is used to size Cisco Unified CCX?

Correct Answer: B Vote an answer
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Total 90 questions

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