QUESTION NO: 1
Avaya Aura® Messaging (AAM) needs to communicate with Avaya Aura® Session Manager (SM) whose identity certificates have been signed by Avaya Aura® System Manager (SMGR) Certificate Authority (CA).
How does AAM get a copy of the Trusted SMGR CA Certificate?
Avaya Aura® Messaging (AAM) needs to communicate with Avaya Aura® Session Manager (SM) whose identity certificates have been signed by Avaya Aura® System Manager (SMGR) Certificate Authority (CA).
How does AAM get a copy of the Trusted SMGR CA Certificate?
Correct Answer: A
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QUESTION NO: 2
When a user is forwarded to Avaya Aura® Messaging (AAM), Avaya Aura® Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox.
Which SIP header is used to indicate for whom the call was originally destined, and the reason for being forwarded to AAM?
When a user is forwarded to Avaya Aura® Messaging (AAM), Avaya Aura® Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox.
Which SIP header is used to indicate for whom the call was originally destined, and the reason for being forwarded to AAM?
Correct Answer: D
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QUESTION NO: 3
After a new implementation the customer began to experience dropped calls and an 'all lines busy' error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.
Which pre-implementation step was omitted?
After a new implementation the customer began to experience dropped calls and an 'all lines busy' error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.
Which pre-implementation step was omitted?
Correct Answer: D
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QUESTION NO: 4
A technician is trying to access the Avaya Aura ® Media Server (AAMS) after receiving a troubleshooting ticket. After failing to enter the system using different web browsers, the technician realizes the incorrect URL was being used.
Which URL must be used to access the AAMS web page?
A technician is trying to access the Avaya Aura ® Media Server (AAMS) after receiving a troubleshooting ticket. After failing to enter the system using different web browsers, the technician realizes the incorrect URL was being used.
Which URL must be used to access the AAMS web page?
Correct Answer: B
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QUESTION NO: 5
Refer to the exhibit.
SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura® Presence (PS).
Based on the exhibit, which statement about the message flow is true?
Refer to the exhibit.
SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura® Presence (PS).
Based on the exhibit, which statement about the message flow is true?
Correct Answer: C
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QUESTION NO: 6
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?
Correct Answer: D
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QUESTION NO: 7
Refer to the exhibit.
In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:
Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.
You check that a server has been administered under Engagement Development Platform > Server Administration which shows green check under License Mode, and a System State of Denying.
Which action needs to be taken to solve this problem?
Refer to the exhibit.
In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:
Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.
You check that a server has been administered under Engagement Development Platform > Server Administration which shows green check under License Mode, and a System State of Denying.
Which action needs to be taken to solve this problem?
Correct Answer: C
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QUESTION NO: 8
On the Avaya Session Border Controller for Enterprise (SBCE), which tool would you use to view WebRTC messages coming through SBCE?
On the Avaya Session Border Controller for Enterprise (SBCE), which tool would you use to view WebRTC messages coming through SBCE?
Correct Answer: D
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QUESTION NO: 9
In Avaya Aura® 7, how are calls typically routed from Avaya Aura® Communication Manager (CM) to Avaya Aura® Messaging (AAM)?
In Avaya Aura® 7, how are calls typically routed from Avaya Aura® Communication Manager (CM) to Avaya Aura® Messaging (AAM)?
Correct Answer: C
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QUESTION NO: 10
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
Correct Answer: C,E
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