QUESTION NO: 1
Which two connections between IP Office and IP Office Contact Center are necessary?
(Choose two.)
Which two connections between IP Office and IP Office Contact Center are necessary?
(Choose two.)
Correct Answer: C,D
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QUESTION NO: 2
In which section can you enable the ability to change topic names?
In which section can you enable the ability to change topic names?
Correct Answer: C
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QUESTION NO: 3
When creating a report, where can you indicate to run automatically for emailing to a supervisor?
When creating a report, where can you indicate to run automatically for emailing to a supervisor?
Correct Answer: D
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QUESTION NO: 4
View the Exhibit.
Refer to the exhibit. The exhibit shows a screen shot of a tag that has been created in the tag list.
What is the intended purpose of this tag?
View the Exhibit.
Refer to the exhibit. The exhibit shows a screen shot of a tag that has been created in the tag list.
What is the intended purpose of this tag?
Correct Answer: A
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QUESTION NO: 5
In which database are the IPOCC configuration, reporting statistics, and taskflows stored?
In which database are the IPOCC configuration, reporting statistics, and taskflows stored?
Correct Answer: C
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QUESTION NO: 6
If you implement a new IP Office Contact Center (IPOCC) on an existing, where must you install a license?
If you implement a new IP Office Contact Center (IPOCC) on an existing, where must you install a license?
Correct Answer: B
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QUESTION NO: 7
To help with the designing of complex IVR scripts, Avaya have created some IVR scripts for you to use, and placed them on the installation DVD.
How can you access them in your IVR Editor?
To help with the designing of complex IVR scripts, Avaya have created some IVR scripts for you to use, and placed them on the installation DVD.
How can you access them in your IVR Editor?
Correct Answer: A
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