QUESTION NO: 1
Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network.
What is available to extend the reporting capability of Health Cloud?
Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network.
What is available to extend the reporting capability of Health Cloud?
Correct Answer: A
Vote an answer
Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).
QUESTION NO: 2
While running user acceptance testing (UAT) for a customer, an end user is unable to view certain data on the Enhanced Timeline for Contact Center.
What should be the first step in troubleshooting this issue?
While running user acceptance testing (UAT) for a customer, an end user is unable to view certain data on the Enhanced Timeline for Contact Center.
What should be the first step in troubleshooting this issue?
Correct Answer: B
Vote an answer
QUESTION NO: 3
A MedTech company needs to manage its run rate business to ensure contract compliance for its customers.
Which two features of Health Cloud should a consultant recommend the company use?
Choose 2 answers
A MedTech company needs to manage its run rate business to ensure contract compliance for its customers.
Which two features of Health Cloud should a consultant recommend the company use?
Choose 2 answers
Correct Answer: A,D
Vote an answer
QUESTION NO: 4
A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information.
Which group of people should a consultant work with to identify pain points and define project requirements?
A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information.
Which group of people should a consultant work with to identify pain points and define project requirements?
Correct Answer: B
Vote an answer
Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).
QUESTION NO: 5
A provider wants to get a comprehensive view of a patient's prescriptions, including history, to improve health outcomes.
Which Health Cloud capability should a consultant leverage to assist the provider?
A provider wants to get a comprehensive view of a patient's prescriptions, including history, to improve health outcomes.
Which Health Cloud capability should a consultant leverage to assist the provider?
Correct Answer: A
Vote an answer
Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).
QUESTION NO: 6
A healthcare provider with multiple clinics and specialties is struggling to manage its appointment scheduling process efficiently. Patients are experiencing long wait times on the phone and want to leverage self-service options.
Which three Health Cloud capabilities should a consultant recommend configuring to provide a solution to improve patient satisfaction?
Choose 3 answers
A healthcare provider with multiple clinics and specialties is struggling to manage its appointment scheduling process efficiently. Patients are experiencing long wait times on the phone and want to leverage self-service options.
Which three Health Cloud capabilities should a consultant recommend configuring to provide a solution to improve patient satisfaction?
Choose 3 answers
Correct Answer: A,C,D
Vote an answer
Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).
QUESTION NO: 7
A developer needs to modify the out-of-the-box advanced Patient Card to display the Category, SubjectID, and Date for active Clinical Alerts.
Which three steps should the developer take to accomplish this?
Choose 3 answers
A developer needs to modify the out-of-the-box advanced Patient Card to display the Category, SubjectID, and Date for active Clinical Alerts.
Which three steps should the developer take to accomplish this?
Choose 3 answers
Correct Answer: B,C,E
Vote an answer
Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).
QUESTION NO: 8
A consultant is implementing Identity Verification for their customer's customer service representatives and needs to add a new search parameter.
Which record should the consultant configure to accomplish this?
A consultant is implementing Identity Verification for their customer's customer service representatives and needs to add a new search parameter.
Which record should the consultant configure to accomplish this?
Correct Answer: C
Vote an answer
Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).
QUESTION NO: 9
Bloomington Caregivers is looking to streamline the user experience for its call center agents. On the patient's record, the company wants the ability to:
Inform agents about changes in information
View basic details about a patient's insurance
Have a complete view of all engagement interactions in one place
Which three components from Contact Center for Health Cloud should a consultant use to achieve this?
Bloomington Caregivers is looking to streamline the user experience for its call center agents. On the patient's record, the company wants the ability to:
Inform agents about changes in information
View basic details about a patient's insurance
Have a complete view of all engagement interactions in one place
Which three components from Contact Center for Health Cloud should a consultant use to achieve this?
Correct Answer: C,D,E
Vote an answer
Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).