Salesforce Certified Agentforce Specialist (AI-201) - Agentforce-Specialist Free Exam Questions

A. Limit the number of test cases to 50 per test to minimize data changes.

B. Use the Testing Center only in the sandbox environment.

C. Run tests in the production environment to ensure real-time data accuracy.

A. Create a Flex Prompt Template that has instructions to check for account status.

B. Create a context variable for the account status field and apply a conditional filter AccountStatus equals
" Active " to refund actions.

C. Include step-by-step instructions at the topic level and action level explaining the rules and examples.

A. Ensure the input and output types are correctly chosen.

B. Review that the custom action Is assigned to an Agent.

C. Review the action Instructions to ensure they are unique.

A. Configure page layout of the master record type.

B. Enable and configure dynamic form for the object.

C. Create a field set for all the fields to be grounded.

A. Establish a semantic index for external content.

B. Utilize Zero Copy to access external data without ingestion.

C. Configure a data stream to import the data into Data 360.

A. Hybrid search indexes support both literal keyword matches and semantic recall, useful when queries mix specific terms and intent.

B. Hybrid search indexes process queries faster than vector search because they eliminate the need for semantic embedding.

C. Vector embedding in hybrid search are prefiltered by keyword matches, reducing computational overhead and improving response accuracy.

A. JSON format should be enabled in Prompt Builder Settings.

B. " CRM data to JSON " checkbox must be selected when creating a prompt template.

C. Apex code can be used to return a JSON formatted merge field.

A. Select the search index, specify the associated data model object (DMO) and data space, and optionally define filters to narrow search results.

B. Configure the search index, choose vector or hybrid search, choose the fields for filtering, the data space and model, then define the ranking method.

C. Define the output configuration by specifying the maximum number of results to return, and map the output fields that will ground the prompt.

A. Add a resource anytime by navigating to the Resources section and configuring inputs.

B. Discard the current Flex template and create a new one with a resource.

C. Reindex in order to add a new resource to an existing template.

A. Using Data Cloud related lists and fetching Data Cloud data using prompt-initiated flows

B. Accessing data model objects (DMQs) directly in Flex templates, using Data Cloud related lists, and fetching Data Cloud data using prompt-initiated flows

C. Using only external APIs to import Data Cloud data into Prompt Builder

A. To generate relevant content when engaging with each customer

B. To analyze past campaign performance

C. To send automated emails to all customers

A. A dynamic retriever to allow runtime selection of retriever parameters without manual configuration.

B. A predefined Apex retriever class that can be edited by a developer to meet specific needs.

C. A retriever that shares the name of the custom search index.

A. When the AI agent needs to combine data from disparate sources based on mutually common data, such as Customer Id and Product Id for grounding.

B. When data is being retrieved from Snowflake using zero-copy for vectorization and retrieval.

C. When the AI agent must provide answers based on a curated set of policy documents that are stored, regularly updated, and indexed in the data library.